FAQ's
Are services covered by insurance?
Yes, most insurance companies cover psychotherapy services with a registered provider. Coverage is different for every plan, so it is each client’s responsibility to review their policy or talk to their benefits provider to confirm what is included. We are happy to provide receipts for reimbursement.
What modality is used in therapy?
We use an integrative, multi-modality approach. This means your therapist draws from different evidence-informed approaches and techniques, and tailors them to your goals, preferences, and needs instead of using only one rigid method.
What can I expect as a new client?
If you are interested in becoming a client, we will send you a secure link from our electronic health record (EHR) platform to book a free consultation. If you decide to move forward after that call, we will send you consent forms to complete and schedule a full intake session so we can better understand your history, needs, and goals.
Where can you provide services?
We are registered in Ontario and can provide psychotherapy services to clients who are physically located in Ontario at the time of service, in line with regulatory requirements. We can also offer certain mental health support services to clients in other, unregulated Canadian provinces where registration is not required. If you’re unsure whether we can see you, please reach out and we’ll be happy to clarify.